Look for the 'maintenance' tab and follow the cleaning prompts. When the dropdown menu shows, click on 'properties'. Place your mouse cursor over the printer icon and 'right-click' on it. This will bring up a page with your installed printer's icon. For quick access to your printer's utility (drivers): In your browser's address bar type: control panel\printers and hit 'enter' on your keyboard. Normally you can clear up minor clogs and streaking by running the cleaning cycle found in your printer's software utility. You need to print both black and color at least once per week in order to prevent clogging and keep the ink flowing. Over time, it can and does become clogged, mainly from letting the printer set without use. It's the 'holder' that the ink cartridges (tanks) fit into. Canon printers have a semi-permanent printhead.
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